Our customer is one of Europe’s leading commercial airlines with a fleet of over 200 aircraft. Each aircraft must undergo maintenance checks at regular time and mileage intervals.

<p>Like all airlines, our customer has rigorous and robust processes for planning, managing and assuring the maintenance of its fleet, thus ensuring fitness for use whilst minimizing time on the ground (not generating revenue).</p>
<p>The sparse availability of skilled technical labour to complete maintenance tasks has been a challenge in the sector for many years and remains a genuine risk to their commercial objectives. They are therefore constantly looking at new ways to attract, retain and deploy aircraft technicians and engineers.</p>

Challenge

<p>Specifically, we manage a team of 25 aircraft engineers at London Heathrow providing 7 days per week coverage. We manage the station as a package of work (under clients Part 145) ensuring priority defects are cleared within the timescale</p>
<p>Our fixed daily charge is outcome-based and tied to the successful handover of aircraft back into service. We can respond to additional demand by increasing our engineering teams at short notice. Our gain share model is attractive to our skilled workforce because they receive higher remuneration in return for higher productivity targets/KPIs and receive fixed earnings irrespective of how much of their shift they work.</p>

Solution

<p>In the first 6 months, we demonstrated through a shift in accountability, that we could drive our engineering teams to not only complete all tasks in the allocated time but also identify and remedy additional defects. We have since expanded the contract to include additional aircraft and tasking.</p>

Outcome

<h2>Background</h2>
<p>Our customer is one of Europe&rsquo;s leading commercial airlines with a fleet of over 200 aircraft. Each aircraft must undergo maintenance checks at regular time and mileage intervals.</p>
<h2>Challenge</h2>
<p>Like all airlines, our customer has rigorous and robust processes for planning, managing and assuring the maintenance of its fleet, thus ensuring fitness for use whilst minimizing time on the ground (not generating revenue).</p>
<p>The sparse availability of skilled technical labour to complete maintenance tasks has been a challenge in the sector for many years and remains a genuine risk to their commercial objectives. They are therefore constantly looking at new ways to attract, retain and deploy aircraft technicians and engineers.</p>
<h2>Solution</h2>
<p>Specifically, we manage a team of 25 aircraft engineers at London Heathrow providing 7 days per week coverage. We manage the station as a package of work (under clients Part 145) ensuring priority defects are cleared within the timescale</p>
<p>Our fixed daily charge is outcome-based and tied to the successful handover of aircraft back into service. We can respond to additional demand by increasing our engineering teams at short notice. Our gain share model is attractive to our skilled workforce because they receive higher remuneration in return for higher productivity targets/KPIs and receive fixed earnings irrespective of how much of their shift they work.</p>
<h2>Outcome</h2>
<p>In the first 6 months, we demonstrated through a shift in accountability, that we could drive our engineering teams to not only complete all tasks in the allocated time but also identify and remedy additional defects. We have since expanded the contract to include additional aircraft and tasking.</p>

Aircraft Maintenance – Airline Checks

Our client based in mainland Europe provides refurbishment, modification, upgrades and maintenance of private and publicly owned aircraft.

<p>Engineering challenges plus contract variations are not uncommon for our client. Our agility is particularly valuable to help them manage such events and still deliver some of the highest customer satisfaction standards in the industry.</p>
<p>For example, when a VIP Boeing Business Jet customer wanted to add a split scimitar winglet modification as a contract variation, we were able to mobilise and deploy our engineering team to carry out the work package. The asset was already in the hangar with its structural integrity compromised due to the stage of the C Check it was at. We therefore had to work with the aircraft in situ, adjacent to other engineering teams and to contractual bound timescales including financial penalties for late delivery.</p>

<p>Our Chief Engineer worked closely with the client Project Manager onsite to define the project brief, work breakdown structure and task for our team of six specialist engineers.</p>
<p>We liaised directly with the aircraft OEM and winglet manufacturer to confirm specifications, technical drawings, and technical instructions, and acquire all parts in time to meet the tight deadline.</p>
<p>Ensuring we had access and adequate space to work on the aircraft alongside other engineering teams involved constant communication, daily stand-ups and progress meetings with the client Project Manager.</p>

<p>We allowed a nine-day window but delivered the project for client sign-off within a total of just seven days. This was achieved through the unique expertise of our high-performing and highly motivated team, and shared objectives with our client to delight their customer.</p>
<p>The aircraft was handed back to the owner on time with the additional works completed &ndash; saving thousands of pounds of cost (and immediate fuel-saving costs) if the winglets had been installed under a separate contract.</p>
<p>As an embedded, trusted partner, we have supported and helped solve multiple such challenges in our 15+ years of service.</p>

<h2>Background</h2>
<p>Our client based in mainland Europe provides refurbishment, modification, upgrades and maintenance of private and publicly owned aircraft.</p>
<h2>Challenge</h2>
<p>Engineering challenges plus contract variations are not uncommon for our client. Our agility is particularly valuable to help them manage such events and still deliver some of the highest customer satisfaction standards in the industry.</p>
<p>For example, when a VIP Boeing Business Jet customer wanted to add a split scimitar winglet modification as a contract variation, we were able to mobilise and deploy our engineering team to carry out the work package. The asset was already in the hangar with its structural integrity compromised due to the stage of the C Check it was at. We therefore had to work with the aircraft in situ, adjacent to other engineering teams and to contractual bound timescales including financial penalties for late delivery.</p>
<h2>Solution</h2>
<p>Our Chief Engineer worked closely with the client Project Manager onsite to define the project brief, work breakdown structure and task for our team of six specialist engineers.</p>
<p>We liaised directly with the aircraft OEM and winglet manufacturer to confirm specifications, technical drawings, and technical instructions, and acquire all parts in time to meet the tight deadline.</p>
<p>Ensuring we had access and adequate space to work on the aircraft alongside other engineering teams involved constant communication, daily stand-ups and progress meetings with the client Project Manager.</p>
<h2>Outcome</h2>
<p>We allowed a nine-day window but delivered the project for client sign-off within a total of just seven days. This was achieved through the unique expertise of our high-performing and highly motivated team, and shared objectives with our client to delight their customer.</p>
<p>The aircraft was handed back to the owner on time with the additional works completed &ndash; saving thousands of pounds of cost (and immediate fuel-saving costs) if the winglets had been installed under a separate contract.</p>
<p>As an embedded, trusted partner, we have supported and helped solve multiple such challenges in our 15+ years of service.</p>

Aircraft Modifications/Repairs - Winglets

Our customer is key to the economic prosperity and maritime security of the United Kingdom, maintaining safe and secure sea lanes of communication throughout the globe.    

<p>Their operational success relies on ensuring military/maritime Command, Control, Communications and Computers (C4), systems, capabilities, and services remain relevant and compliant.</p>

Challenge 

<p>We deliver management of in-service C4 capability, fixed and deployed telecommunications, communication information systems and cloud-technology capabilities; across our customers portfolio including ships, submarines, Naval Bases and other on-shore establishments. &nbsp;</p>
<p>We support current, legacy and emerging capabilities through a flexible team and agile methodologies responsible for: &nbsp;</p>
<ul>
<li>transitioning capabilities into active service &nbsp;</li>
<li>providing project management services &nbsp;&nbsp;</li>
<li>presenting business cases and through-life capability management plans &nbsp;</li>
<li>generating Statements of Requirements and Statements of Work to deliver and enable military capabilities &nbsp;&nbsp;</li>
<li>risk management and risk mitigation strategies for the delivery of C4 systems and capabilities.</li>
</ul>

<p>Our teams have extensive knowledge, skills and expertise in relevant capability areas. We leverage our shared culture, operational experience and knowledge of the systems used to nurture multi-skilled personnel and a resilient service. This dynamic approach has proven over several years to meet any changing priorities and demands due to project challenges, surge requirements and emerging priorities at extremely short notice.</p>

<h2>Background &nbsp;</h2>
<p>Our customer is key to the economic prosperity and maritime security of the United Kingdom, maintaining safe and secure sea lanes of communication throughout the globe. &nbsp; &nbsp;</p>
<h2>Challenge &nbsp;</h2>
<p>Their operational success relies on ensuring military/maritime Command, Control, Communications and Computers (C4), systems, capabilities, and services remain relevant and compliant. &nbsp;&nbsp;</p>
<h2>Solution &nbsp;</h2>
<p>We deliver management of in-service C4 capability, fixed and deployed telecommunications, communication information systems and cloud-technology capabilities; across our customers portfolio including ships, submarines, Naval Bases and other on-shore establishments. &nbsp;</p>
<p>We support current, legacy and emerging capabilities through a flexible team and agile methodologies responsible for: &nbsp;</p>
<ul>
<li>transitioning capabilities into active service &nbsp;</li>
<li>providing project management services &nbsp;&nbsp;</li>
<li>presenting business cases and through-life capability management plans &nbsp;</li>
<li>generating Statements of Requirements and Statements of Work to deliver and enable military capabilities &nbsp;&nbsp;</li>
<li>risk management and risk mitigation strategies for the delivery of C4 systems and capabilities. &nbsp;&nbsp;</li>
</ul>
<h2>Outcome &nbsp;</h2>
<p>Our teams have extensive knowledge, skills and expertise in relevant capability areas. We leverage our shared culture, operational experience and knowledge of the systems used to nurture multi-skilled personnel and a resilient service. This dynamic approach has proven over several years to meet any changing priorities and demands due to project challenges, surge requirements and emerging priorities at extremely short notice.&nbsp;</p>

Our customer is key to the economic prosperity and maritime security of the United Kingdom, maintaining safe and secure sea lanes of communication throughout the globe.    

Capability Management – Naval Systems

Our customer is key to the economic prosperity and maritime security of the United Kingdom, maintaining safe and secure sea lanes of communication throughout the globe.

<p>Our customers must have situational awareness at all times through coherent, accessible data and secure, resilient and effective cloud hosting. Sustainment and evolution of systems requires the technical support of a multi-disciplinary team with a range of skills including infrastructure engineering, solutions architecture and project management.</p>

<p>We have supported our customer's situational awareness through a digital service since 2012. Our technical support consists of a carefully crafted team of unique subject matter experts who help users exploit digital capabilities for operational advantage and stay ahead of rapid feature developments to applications:</p>
<ul>
<li>Ex-military with extensive experience and knowledge across the breadth of maritime operational capability</li>
<li>Engineers with deep technical maritime expertise</li>
<li>Experienced help desk to deliver level 1-4 support to meet the 24/7 nature of the operational environment</li>
<li>Professional project and programme managers with experience designing, implementing and deploying services for maritime operations.</li>
</ul>
<p>Our expertise is critical to knowledge sharing and customer decision-making through workshops, swarming and drafting of reports/articles.</p>
<p>Comfortable with ambiguity and technology progression, we seek out capability gaps and design technical solutions in pursuit of our customer's infrastructure optimisation. Furthermore, we share our experiences with the international community including cross-government, Tri-Service and military allies, through regular operational requirements workshops.</p>

<p>Our service and bespoke team is tailor-made with the depth of broad operational experience to understand the user need and operating context. We continue to outperform all service levels through dynamic repair plans and capability upgrades that deliver optimum capability to the front line in the shortest possible timeframe.</p>

<h2>Background</h2>
<p>Our customer is key to the economic prosperity and maritime security of the United Kingdom, maintaining safe and secure sea lanes of communication throughout the globe.</p>
<h2>Challenge</h2>
<p>Our customers must have situational awareness at all times through coherent, accessible data and secure, resilient and effective cloud hosting. Sustainment and evolution of systems requires the technical support of a multi-disciplinary team with a range of skills including infrastructure engineering, solutions architecture and project management.</p>
<h2>Solution</h2>
<p>We have supported our customer's situational awareness through a digital service since 2012. Our technical support consists of a carefully crafted team of unique subject matter experts who help users exploit digital capabilities for operational advantage and stay ahead of rapid feature developments to applications:</p>
<ul>
<li>Ex-military with extensive experience and knowledge across the breadth of maritime operational capability</li>
<li>Engineers with deep technical maritime expertise</li>
<li>Experienced help desk to deliver level 1-4 support to meet the 24/7 nature of the operational environment</li>
<li>Professional project and programme managers with experience designing, implementing and deploying services for maritime operations.</li>
</ul>
<p>Our expertise is critical to knowledge sharing and customer decision-making through workshops, swarming and drafting of reports/articles.</p>
<p>Comfortable with ambiguity and technology progression, we seek out capability gaps and design technical solutions in pursuit of our customer's infrastructure optimisation. Furthermore, we share our experiences with the international community including cross-government, Tri-Service and military allies, through regular operational requirements workshops.</p>
<h2>Outcome</h2>
<p>Our service and bespoke team is tailor-made with the depth of broad operational experience to understand the user need and operating context. We continue to outperform all service levels through dynamic repair plans and capability upgrades that deliver optimum capability to the front line in the shortest possible timeframe.</p>

Digital Solutions – Maritime Digital Delivery Service

Our military, its partners/stakeholders across HM Government departments and foreign allies, both military and civilian, work together to protect international waters. This includes providing maritime security for international trade in areas with clear threats from piracy, armed robbery at sea and other illegal activity.

<p>Our military, its partners/stakeholders across HM Government departments and foreign allies, both military and civilian, work together to protect international waters. This includes providing maritime security for international trade in areas with clear threats from piracy, armed robbery at sea and other illegal activity.</p>
<p>Sailors at sea require the support of operational watchkeepers &ndash; a trusted team for logging locations, liaising with various countries and local security forces, analysing events and incident management. Required 24/7/365, the Royal Navy is internationally recognised as a leader in Maritime Domain Awareness and a provider of watchkeepers. For the last 10+ years, we have supported them with professional watchkeeping, helping to adapt to digitisation and establish a wider global maritime trade capability.</p>

<p>We deliver a complete, 24-hours-a-day, 7 days-a-week, 365 days-a-year operations room manning service, with management oversight to support the Royal Navy, maritime industry partners and international shipping.</p>
<p>Employing ex-military and reservists, our highly experienced management team ensure enduring resource allocation, of suitably qualified and experienced personnel on every watch, as well as providing management oversight and decision-making during critical incidents.</p>
<p>Our analytics team interrogate data captured to present deep and informed incident reports and develop customer briefs in pursuit of continuous improvement.</p>

<p>The service&rsquo;s reputation is world-renowned by a variety of industry partners and international stakeholders. Our in-depth subject matter expertise and an understanding of operations, blended with innovation and adaptability, have led to us exceeding expectations. We have evolved since inception to digitization and the changing needs of the customers, leading to improvements across the scope of work, including the defining of roles, work practices and processes. We are part of our client&rsquo;s continuous cycle of improvement and innovation.</p>

<h2>Background</h2>
<p>Our military, its partners/stakeholders across HM Government departments and foreign allies, both military and civilian, work together to protect international waters. This includes providing maritime security for international trade in areas with clear threats from piracy, armed robbery at sea and other illegal activity.</p>
<h2>Challenge</h2>
<p>Sailors at sea require the support of operational watchkeepers &ndash; a trusted team for logging locations, liaising with various countries and local security forces, analysing events and incident management. Required 24/7/365, the Royal Navy is internationally recognised as a leader in Maritime Domain Awareness and a provider of watchkeepers. For the last 10+ years, we have supported them with professional watchkeeping, helping to adapt to digitisation and establish a wider global maritime trade capability.</p>
<h2>Solution</h2>
<p>We deliver a complete, 24-hours-a-day, 7 days-a-week, 365 days-a-year operations room manning service, with management oversight to support the Royal Navy, maritime industry partners and international shipping.</p>
<p>Employing ex-military and reservists, our highly experienced management team ensure enduring resource allocation, of suitably qualified and experienced personnel on every watch, as well as providing management oversight and decision-making during critical incidents.</p>
<p>Our analytics team interrogate data captured to present deep and informed incident reports and develop customer briefs in pursuit of continuous improvement.</p>
<h2>Outcome</h2>
<p>The service&rsquo;s reputation is world-renowned by a variety of industry partners and international stakeholders. Our in-depth subject matter expertise and an understanding of operations, blended with innovation and adaptability, have led to us exceeding expectations. We have evolved since inception to digitization and the changing needs of the customers, leading to improvements across the scope of work, including the defining of roles, work practices and processes. We are part of our client&rsquo;s continuous cycle of improvement and innovation.</p>

Our military, its partners/stakeholders across HM Government departments and foreign allies, both military and civilian, work together to protect international waters. This includes providing maritime security of international trade in areas with clear threats from piracy, armed robbery at sea and other illegal activity.

Maritime Domain Awareness – Watchkeeping Operations

Our customer is key to the United Kingdom’s maritime security and economic prosperity, maintaining safe and secure seas across the globe. Their varied Information and Communications Technologies (ICT) used across the estate ensures coherence across all systems and is essential to ensure the continued functionality of our customers.

<p>Client ICT systems and equipment are used across the entire range of major assets &ndash; ashore and afloat. This equates to over 13,000 units including computers, servers, network switches/routers, laptops, tablets, audio-visual equipment, printers and cameras.</p>

<p>Our Engineering Management, Project/Portfolio Management and In-Service Support provide first, second and third-line support, onsite defect repair, routine upgrades, technical refresh and the temporary/permanent decommission of systems.</p>
<p>Our multi-skilled team of Suitably Qualified and Experienced Personnel engineers, technicians, analysts and project managers provide mobile technical support to fixed networks throughout the UK and, asset tracking, testing, building and commissioning (including recycled equipment). We are on standby to resolve any system failures within 24 hours, 365 days a year. We advise on emergent technology; conduct evaluations and provide suggestions for the continuous improvement and development of our customer's systems. We are an integral part of the customer&rsquo;s agile ICT daily scrum and adapt our activities in line with daily priorities.</p>

<p>Our long tenure of 10+ years is a testament to our commitment to our customer&rsquo;s needs. Often changing due to technology upgrades, operational demands and urgent re-prioritisation, our partnership approach enables rapid adaptation, optimum responsiveness and a wholly transparent joint approach.</p>

<h2>Background</h2>
<p>Our customer is key to the United Kingdom&rsquo;s maritime security and economic prosperity, maintaining safe and secure seas across the globe. Their varied Information and Communications Technologies (ICT) used across the estate ensures coherence across all systems and is essential to ensure the continued functionality of our customers.</p>
<h2>Challenge</h2>
<p>Client ICT systems and equipment are used across the entire range of major assets &ndash; ashore and afloat. This equates to over 13,000 units including computers, servers, network switches/routers, laptops, tablets, audio-visual equipment, printers and cameras.</p>
<h2>Solution</h2>
<p>Our Engineering Management, Project/Portfolio Management and In-Service Support provide first, second and third-line support, onsite defect repair, routine upgrades, technical refresh and the temporary/permanent decommission of systems.</p>
<p>Our multi-skilled team of Suitably Qualified and Experienced Personnel engineers, technicians, analysts and project managers provide mobile technical support to fixed networks throughout the UK and, asset tracking, testing, building and commissioning (including recycled equipment). We are on standby to resolve any system failures within 24 hours, 365 days a year. We advise on emergent technology; conduct evaluations and provide suggestions for the continuous improvement and development of our customer's systems. We are an integral part of the customer&rsquo;s agile ICT daily scrum and adapt our activities in line with daily priorities.</p>
<h2>Outcome</h2>
<p>Our long tenure of 10+ years is a testament to our commitment to our customer&rsquo;s needs. Often changing due to technology upgrades, operational demands and urgent re-prioritisation, our partnership approach enables rapid adaptation, optimum responsiveness and a wholly transparent joint approach.</p>

Our customer is key to the United Kingdom’s maritime security and economic prosperity, maintaining safe and secure seas across the globe. Their varied Information and Communications Technologies (ICT) used across the estate ensures coherence across all systems and is essential to ensure the continued functionality of our customer.

Network/Infrastructure Engineering - ICT Engineering Management

<h2>Background</h2>
<p>Our customer is key to the economic prosperity and maritime security of the United Kingdom, maintaining safe and secure sea lanes of communication throughout the globe.</p>
<h2>Challenge</h2>
<p>With a broad range of digital systems of varying levels of maturity, our customer required assistance assuring IT systems remained online and supporting operational ICT capability in multiple domains. Any delays or breaks in service could be catastrophic and cause significant risk to key naval activity and future change programmes.</p>
<h2>Solution</h2>
<p>Our service delivered technical delivery teams, supported by project management functions. Our service delivery specialists, account management and customer services support carried out first, second and third-line support, onsite defect repair, routine upgrades, technical refresh and the temporary/permanent decommission of systems. We ensured that at least one technical specialist was available to respond to system failures within 24 hours, 365 days a year.</p>
<p>We provided a detailed project plan before creating a full operational testing facility to ensure the prompt commissioning of recycled and deployable equipment, preventing failures and improving reliability. We further designed and integrated new solutions when hardware or software was no longer supported or available.</p>
<h2>Outcome</h2>
<p>Our SQEP used their unique maritime knowledge, skills, and expertise to deliver service requirements, reduce downtime, and offer a value-for-money resolution through an increase in scope that exceeded the initial specification at the same cost. A key partner, we continue to support our customers with engineering services and project needs.</p>

Project, Programme and Portfolio Management

Our customer is key to the United Kingdom’s maritime security and economic prosperity, maintaining safe and secure seas across the globe.  

<div class="OutlineElement Ltr SCXW74146053 BCX8">
<p class="Paragraph TrackedChange SCXW74146053 BCX8"><span class="TextRun SCXW74146053 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW74146053 BCX8">Historically our customer&rsquo;s digital and information security services were siloed, across multiple projects, </span><span class="NormalTextRun SCXW74146053 BCX8">programmes</span><span class="NormalTextRun SCXW74146053 BCX8"> and organizational structures. This allowed for potential incoherence, duplication of effort and inefficient performance.</span></span></p>
</div>
<div class="OutlineElement Ltr SCXW74146053 BCX8">&nbsp;</div>

Challenge  

<div class="OutlineElement Ltr SCXW74146053 BCX8">
<p class="Paragraph SCXW74146053 BCX8"><span class="TextRun SCXW74146053 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW74146053 BCX8">We helped to </span><span class="NormalTextRun SCXW74146053 BCX8">establish</span><span class="NormalTextRun SCXW74146053 BCX8"> and continue to provide a central Security </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW74146053 BCX8">As</span> <span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW74146053 BCX8">A</span><span class="NormalTextRun SCXW74146053 BCX8"> Service function across all capability areas. We ensure all digital projects and installations </span><span class="NormalTextRun SCXW74146053 BCX8">comply with</span><span class="NormalTextRun SCXW74146053 BCX8"> UK Government, Ministry of Defence and Royal Navy security policies, are delivered in a coherent, </span><span class="NormalTextRun SCXW74146053 BCX8">sustainable</span><span class="NormalTextRun SCXW74146053 BCX8"> and scalable manner that can adapt effectively to existing and emerging requirements. </span><span class="NormalTextRun SCXW74146053 BCX8"> </span></span><span class="EOP SCXW74146053 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW74146053 BCX8">
<p class="Paragraph SCXW74146053 BCX8"><span class="TextRun SCXW74146053 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW74146053 BCX8">Our Suitably Qualified and Experienced Personnel (SQEP) work with key stakeholders including Cyber Defence and Risk (</span><span class="NormalTextRun SpellingErrorV2Themed SCXW74146053 BCX8">CyDR</span><span class="NormalTextRun SCXW74146053 BCX8">) Accreditor and project stakeholders to define and deliver through life information assurance strategies from </span><span class="NormalTextRun SCXW74146053 BCX8">inception</span><span class="NormalTextRun SCXW74146053 BCX8"> to decommissioning across all security classification tiers (OFFICIAL, SECRET &amp; TOP SECRET) for ICT systems and services within the maritime domain.</span></span></p>
</div>
<div class="OutlineElement Ltr SCXW74146053 BCX8">&nbsp;</div>

Solution  

<div class="OutlineElement Ltr SCXW74146053 BCX8">
<p class="Paragraph TrackedChange SCXW74146053 BCX8"><span class="TextRun SCXW74146053 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW74146053 BCX8">Our knowledge and experience of embedding security throughout a project delivery lifecycle has enabled our customer to securely manage its digital estate for 15+ years. Lately, our leading knowledge of Secure by Design principles has enabled its seamless adoption and roll-out whilst sustaining the full operational capability of our customer.</span><span class="NormalTextRun SCXW74146053 BCX8"> </span></span><span class="EOP SCXW74146053 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
</div>

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</div>
<div class="OutlineElement Ltr SCXW74146053 BCX8">
<p class="Paragraph TrackedChange SCXW74146053 BCX8"><span class="TextRun SCXW74146053 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW74146053 BCX8">Our customer is key to the United Kingdom&rsquo;s maritime security and economic prosperity, </span><span class="NormalTextRun SCXW74146053 BCX8">maintaining</span><span class="NormalTextRun SCXW74146053 BCX8"> safe and secure seas across the globe.</span><span class="NormalTextRun SCXW74146053 BCX8"> </span></span><span class="EOP SCXW74146053 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
</div>
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<h2 class="Paragraph TrackedChange SCXW74146053 BCX8" role="heading" aria-level="3"><span class="NormalTextRun SCXW74146053 BCX8" data-ccp-parastyle="heading 3">Challenge</span><span class="NormalTextRun SCXW74146053 BCX8" data-ccp-parastyle="heading 3"> </span><span class="EOP TrackedChange SCXW74146053 BCX8" data-ccp-props="{&quot;134233117&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></h2>
</div>
<div class="OutlineElement Ltr SCXW74146053 BCX8">
<p class="Paragraph TrackedChange SCXW74146053 BCX8"><span class="TextRun SCXW74146053 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW74146053 BCX8">Historically our customer&rsquo;s digital and information security services were siloed, across multiple projects, </span><span class="NormalTextRun SCXW74146053 BCX8">programmes</span><span class="NormalTextRun SCXW74146053 BCX8"> and organizational structures. This allowed for potential incoherence, duplication of effort and inefficient performance.</span><span class="NormalTextRun SCXW74146053 BCX8"> </span></span><span class="EOP SCXW74146053 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
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<h2 class="Paragraph TrackedChange SCXW74146053 BCX8" role="heading" aria-level="3"><span class="NormalTextRun SCXW74146053 BCX8" data-ccp-parastyle="heading 3">Solution</span><span class="NormalTextRun SCXW74146053 BCX8" data-ccp-parastyle="heading 3"> </span><span class="EOP TrackedChange SCXW74146053 BCX8" data-ccp-props="{&quot;134233117&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></h2>
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<div class="OutlineElement Ltr SCXW74146053 BCX8">
<p class="Paragraph SCXW74146053 BCX8"><span class="TextRun SCXW74146053 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW74146053 BCX8">We helped to </span><span class="NormalTextRun SCXW74146053 BCX8">establish</span><span class="NormalTextRun SCXW74146053 BCX8"> and continue to provide a central Security </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW74146053 BCX8">As</span> <span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW74146053 BCX8">A</span><span class="NormalTextRun SCXW74146053 BCX8"> Service function across all capability areas. We ensure all digital projects and installations </span><span class="NormalTextRun SCXW74146053 BCX8">comply with</span><span class="NormalTextRun SCXW74146053 BCX8"> UK Government, Ministry of Defence and Royal Navy security policies, are delivered in a coherent, </span><span class="NormalTextRun SCXW74146053 BCX8">sustainable</span><span class="NormalTextRun SCXW74146053 BCX8"> and scalable manner that can adapt effectively to existing and emerging requirements. </span><span class="NormalTextRun SCXW74146053 BCX8"> </span></span><span class="EOP SCXW74146053 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
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<div class="OutlineElement Ltr SCXW74146053 BCX8">
<p class="Paragraph SCXW74146053 BCX8"><span class="TextRun SCXW74146053 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW74146053 BCX8">Our Suitably Qualified and Experienced Personnel (SQEP) work with key stakeholders including Cyber Defence and Risk (</span><span class="NormalTextRun SpellingErrorV2Themed SCXW74146053 BCX8">CyDR</span><span class="NormalTextRun SCXW74146053 BCX8">) Accreditor and project stakeholders to define and deliver through life information assurance strategies from </span><span class="NormalTextRun SCXW74146053 BCX8">inception</span><span class="NormalTextRun SCXW74146053 BCX8"> to decommissioning across all security classification tiers (OFFICIAL, SECRET &amp; TOP SECRET) for ICT systems and services within the maritime domain. </span><span class="NormalTextRun SCXW74146053 BCX8"> </span></span><span class="EOP SCXW74146053 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
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<h2 class="Paragraph TrackedChange SCXW74146053 BCX8" role="heading" aria-level="3"><span class="NormalTextRun SCXW74146053 BCX8" data-ccp-parastyle="heading 3">Outcome</span><span class="NormalTextRun SCXW74146053 BCX8" data-ccp-parastyle="heading 3"> </span><span class="EOP TrackedChange SCXW74146053 BCX8" data-ccp-props="{&quot;134233117&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></h2>
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<div class="OutlineElement Ltr SCXW74146053 BCX8">
<p class="Paragraph TrackedChange SCXW74146053 BCX8"><span class="TextRun SCXW74146053 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW74146053 BCX8">Our knowledge and experience of embedding security throughout a project delivery lifecycle has enabled our customer to securely manage its digital estate for 15+ years. Lately, our leading knowledge of Secure by Design principles has enabled its seamless adoption and roll-out whilst sustaining the full operational capability of our customer.</span><span class="NormalTextRun SCXW74146053 BCX8"> </span></span><span class="EOP SCXW74146053 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
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Our customer is key to the United Kingdom’s maritime security and economic prosperity, maintaining safe and secure seas across the globe.  

Security Assurance – Security as A Service

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